We’re sorry that you’re looking to cancel your order.
Your eligibility for cancellation depends on the type of product(s) you ordered, when your order was delivered and whether you’re a consumer or a business.
Please read the relevant cancellation policy in our Terms and Conditions and if your request meets the criteria use the simple form below.
We will reply to your request using the email address provided when the order was placed so please ensure that accurate information is provided.
Important noticeDo not return any goods to our address or the address of a supplier until your cancellation request has been submitted via this form and approved by a member of the Buildin Stores team.